Quality

Transcend HR Consultancy is having an established Quality management system based on EN/BS/ISO 9001:2015 standard. Current scope of the Quality Management system of the organization is “Providing International Recruitment Services of Professionals, Technicians, Skilled, Semiskilled & Unskilled Manpower and Skill”.

Transcend HR Consultancy has established, documented, implemented and maintained Quality Management system for Recruitment, Head Hunting and Deployment of Human Resources and continually improves its effectiveness as accepted by Standards of EN/BS/ISO 9001:2015. Transcend HR Consultancy identified & implemented the processes needed for the Quality Management System and their application for achieving the desired results.

Quality Policy and objectives of the organization is defined in the Quality manual of the company. TRANSCEND HR Consultancy is certified for EN/BS/ISO 9001:2015 standard by a UKAS accredited international independent 3rd party certification body called Advanced Certifications Limited, U.K.,.

Our mission is “To be the preferred and trusted recruitment partner for our clients and candidates. We will deliver a quality, responsive, flexible and professional recruitment solution to our clients, and consistently provide our candidates with enhanced long-term employment and career opportunities.”

Our vision is “We continuously endeavor to become the ideal source for employment and human resource services. We are dedicated to aiding our customers and the community with the highest levels of Integrity, Flexibility, Empowerment and Responsibility.”

Our Values are, Integrity: We uphold the highest standards of professional ethics, honesty & Transparency. Flexibility: We always listen and adapt, to allow us to respond effectively. Empowerment: We are empowered to deliver operational excellence through innovation at all levels. Responsibility: We are responsible to fulfill our commitments to our valued clients with a clear understanding of the urgency & accountability.

Our Quality Policy is “ We at Transcend HR Consultancy, Chennai are Committed to satisfy the customer by rendering trusted International recruitment services confirming to agreed HR requirements.

This is achieved by team work of our customers, recruiting agencies and work force manpower, our employees, our planned service activities and continual improvement with an effective Quality Management system”

Our Quality objectives are as below,

  1. Monitoring of Customer satisfaction – Once in a year – ongoing
  2. Monitoring HR services – Turn Around Time (ToT)- MONTHLY  – ongoing
  3. Impart training to selective employees for continual improvement.
  4. Maintaining good relationship with Origin Country and foreign countries – by monitoring the customer feedbacks and complaints – ongoing basis.
  5. Identification of new markets for business – Ongoing